Privacy Policy

Last updated: May 29, 2026

This Privacy Policy explains how La Plante Services ("we," "us," or "our") collects, uses, and protects your information when you use laplanteservices.com (the "Service"). By using the Service, you consent to the practices described here. We are located at 307 Picnic View Ln, Oceanside, CA 92056.

1. Information We Collect

• Information you provide: property listing details, photos and videos you upload, and the name, email, phone number, and message text you submit when contacting a seller or posting a listing.
• Payment information: when you purchase a membership, your payment is processed by Stripe. We receive confirmation of payment and limited billing details, but we do not collect or store your full card number.
• Automatically collected: standard technical data such as device type, browser, and usage activity, which may be collected through analytics and cookies.

2. How We Use Your Information

• To operate the marketplace — display listings, deliver messages between users, and manage memberships.
• To process payments and manage subscription renewals through Stripe.
• To maintain, secure, and improve the Service.
• To communicate with you about your listings, inquiries, or account.

3. How Information Is Shared

Listing content you post (including photos, videos, descriptions, and the contact details you choose to include) is displayed publicly to visitors. Messages you send to a seller are delivered to that seller. We do not sell your personal information. We share data only with service providers that help us run the Service:

• Google Firebase — hosts our database and stores uploaded photos and videos.
• Stripe — processes membership payments.
• Our web host — serves the website.

We may also disclose information if required by law or to protect our rights and the safety of users.

4. Cookies & Analytics

The Service may use cookies and similar technologies, including analytics provided by Google, to understand usage and improve performance. You can control cookies through your browser settings; disabling them may affect some features.

5. Data Retention & Security

We retain information for as long as needed to provide the Service and meet legal obligations. We use reasonable technical and organizational safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You may request access to, correction of, or deletion of the personal information you have submitted by contacting us. Depending on your location (for example, under the California Consumer Privacy Act), you may have additional rights regarding your personal information, including the right to know what we collect and to request deletion.

7. Children's Privacy

The Service is not intended for individuals under 18, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

For privacy questions or requests, contact us at hello@laplanteservices.com or by mail at 307 Picnic View Ln, Oceanside, CA 92056.